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Global Product Management: Internationalization with Akeneo

Global Product Management: Internationalization with Akeneo illustration
Christopher Dell
AuthorChristopher Dell
Reading time 8 minutes

As more businesses seek to expand into international markets, the need for effective global product management has become paramount. However, managing products across different regions and markets can pose unique challenges, from language barriers to varying regulations and cultural differences. To overcome these obstacles, businesses are turning to Akeneo, a powerful, open-source product information management system that facilitates internationalization and streamlines global product management.

Understanding Internationalization in Product Management

The first step to effective global product management is understanding internationalization. Simply put, internationalization is the process of designing products in a way that enables them to be adapted for different languages, cultures, and regions.

The Importance of Internationalization

Internationalization is crucial for businesses that want to expand into new markets and increase their revenue streams. By designing products with internationalization in mind, businesses can more easily tailor their products to suit the needs of different regions and cultures, making them more relevant and appealing to potential customers. One of the main benefits of internationalization is that it allows businesses to reach a wider audience. By adapting products to different languages and cultures, businesses can tap into new markets and attract customers who may not have been able to use their products otherwise. This can lead to increased revenue and growth for the business.

Key Components of Internationalization

Effective global product management requires careful attention to several key components of internationalization, including:

  • Language support: This involves designing products that can be easily translated into different languages. This may involve using Unicode or other encoding systems to ensure that the product can display characters from different languages correctly.

  • Cultural adaptation: This involves adapting products to suit the cultural norms and expectations of different regions. For example, a product designed for use in the United States may need to be adapted for use in Japan, where cultural norms and expectations are different.

  • Regulatory compliance: This involves designing products that comply with the regulatory requirements of different regions. For example, a product designed for use in Europe may need to comply with the General Data Protection Regulation (GDPR).

  • Localization and translation: This involves translating and adapting the content of products (such as user interfaces, help files, and documentation) to suit the needs of different regions. This may involve using professional translation services or crowdsourcing translations from users.By paying careful attention to these key components of internationalization, businesses can design products that are more easily adapted for different languages, cultures, and regions. This can help them to reach a wider audience and increase their revenue streams.

Introduction to Akeneo

Akeneo is a powerful, open-source product information management system that helps businesses manage their product data across different channels and markets. Whether you’re selling products online or offline, Akeneo provides a centralized platform for managing product information, from pricing and inventory to descriptions and images.

What is Akeneo?

Akeneo is an open-source software that enables businesses to manage product information across multiple channels and markets. With Akeneo, businesses can centralize their product data, streamline product information management processes, and improve their overall product quality and consistency.

Key Features of Akeneo

Akeneo offers a wide range of features designed to support global product management, including:

  • Centralized product information management

  • Multi-lingual and multi-channel support

  • Flexible and customizable workflows

  • Advanced data quality management tools

  • Ease of integration with other systems One of the key benefits of Akeneo is its ability to centralize product information management. This means that businesses can easily manage their product data from a single, centralized location, rather than having to manage multiple spreadsheets or databases. With Akeneo, businesses can also manage product information across multiple languages and channels, ensuring that their products are accurately represented to customers no matter where they are located. Akeneo also offers flexible and customizable workflows, allowing businesses to tailor their product management processes to their specific needs. This can help to streamline processes and improve overall efficiency, saving time and resources. In addition to these features, Akeneo also offers advanced data quality management tools. These tools help businesses to ensure that their product data is accurate, complete, and up-to-date, reducing the risk of errors and improving overall product quality. Finally, Akeneo is designed to be easy to integrate with other systems, such as e-commerce platforms, ERP systems, and more. This makes it a flexible and versatile solution for businesses of all sizes and industries. In conclusion, Akeneo is a powerful and flexible product information management system that can help businesses to centralize and streamline their product management processes. With its advanced features and ease of integration with other systems, Akeneo is a valuable tool for businesses looking to improve their product quality and consistency.

How Akeneo Facilitates Internationalization

Akeneo is a powerful tool that is designed from the ground up to support internationalization and streamline global product management. It is a versatile platform that provides businesses with the tools they need to manage product data across different markets and channels. Here’s a closer look at how Akeneo facilitates internationalization:

Centralized Product Information Management

Akeneo enables businesses to centralize their product information in a single, easily accessible location. This makes it easier to manage product data across different markets and channels, ensuring consistency and accuracy. With Akeneo, businesses can create a single source of truth for all their product information, which can be accessed and updated by different teams and departments. This ensures that everyone is working with the same data, which reduces errors and improves efficiency. In addition to centralizing product information, Akeneo also makes it easier to organize and categorize product data. It offers a flexible data model that allows businesses to create custom attributes and categories to suit their specific needs. This means that businesses can tailor their product data to suit different markets and channels, without having to create separate data silos for each one.

Multilingual and Multichannel Support

Akeneo offers built-in support for multiple languages and channels, which makes it easier to tailor products to suit the needs of global customers. It also enables businesses to manage product data across different channels, including websites, mobile apps, and social media. With Akeneo, businesses can create product data that is optimized for different channels, ensuring that customers have a seamless experience, no matter where they interact with the brand. In addition to supporting multiple languages and channels, Akeneo also provides businesses with the tools they need to manage product data for different regions and markets. It offers features like regional pricing, which allows businesses to set different prices for different regions, as well as regional availability, which allows businesses to manage product availability by region.

Localization and Translation Features

Akeneo offers a range of localization and translation features, including support for different languages, currencies, and measurement systems. It also offers translation management tools that make it easier to create and manage translations for product information. With Akeneo, businesses can create product data that is optimized for different regions and markets, without having to rely on manual translation processes. In addition to translation management, Akeneo also offers features like currency conversion, which allows businesses to display prices in different currencies, as well as unit conversion, which allows businesses to display measurements in different units. These features make it easier for businesses to create product data that is tailored to the needs of different markets, without having to manually convert data or rely on external tools. Overall, Akeneo is a powerful tool that offers businesses the flexibility and scalability they need to manage product data across different markets and channels. With its centralized product information management, multilingual and multichannel support, and localization and translation features, Akeneo is the ideal platform for businesses that want to streamline their global product management processes.

Implementing Akeneo for Global Product Management

Now that we’ve covered the basics of Akeneo and internationalization, let’s take a closer look at how businesses can implement Akeneo for global product management:

Setting Up Akeneo for Internationalization

The first step to implementing Akeneo for global product management is setting up the platform to support internationalization. This involves configuring Akeneo to support different languages, currencies, and measurement systems, as well as tailoring your workflows to accommodate different markets and regions. For example, if your business sells products in both the United States and Europe, you’ll need to ensure that Akeneo can support both US dollars and euros, as well as different measurement systems (e.g. imperial vs. metric). You’ll also need to ensure that your workflows can accommodate different regulatory requirements, such as labeling laws and product safety standards.

Integrating Akeneo with Other Systems

Akeneo can be integrated with a wide range of other systems and tools, including eCommerce platforms, PIMs, ERPs, and CRMs. By integrating Akeneo with these systems, businesses can streamline their product information management processes and ensure that their product data is always up-to-date and accurate. For example, if your business uses Salesforce as its CRM, you can integrate Akeneo with Salesforce to ensure that your product data is always synced between the two systems. This can help you avoid discrepancies and errors in your product information, which can lead to customer confusion and lost sales.

Customizing Akeneo for Your Business Needs

Akeneo is highly customizable, which means that businesses can tailor the platform to meet their specific product management needs. Whether you need to customize data fields, workflows, or user roles, Akeneo offers the flexibility and customization options you need to manage your product data in the way that works best for your business. For example, if your business has unique product data requirements that aren’t supported out-of-the-box by Akeneo, you can customize the platform to add new data fields or modify existing ones. This can help you ensure that your product data is comprehensive and accurate, which can in turn help you make better business decisions. In conclusion, implementing Akeneo for global product management involves setting up the platform for internationalization, integrating it with other systems, and customizing it to meet your business needs. By following these steps, businesses can ensure that their product data is accurate, up-to-date, and tailored to meet the needs of different markets and regions.

Case Studies: Successful Internationalization with Akeneo

Still not convinced that Akeneo is the right choice for your business? Here are two case studies that highlight the power of Akeneo for successful internationalization:

Company A: Expanding into New Markets

Company A is a leading provider of home security systems in the United States. However, when the company decided to expand into international markets, it quickly realized that its existing product information management processes were inadequate for managing product data across different regions and cultures. By implementing Akeneo, Company A was able to centralize its product information, streamline its workflows, and tailor its products to suit the needs of global customers – resulting in a significant increase in revenue and market share.

Company B: Streamlining Global Product Management Processes

Company B is a global provider of commercial cleaning supplies, with a presence in over 50 countries worldwide. However, the company was struggling to manage its product data across different regions and languages, resulting in discrepancies and inaccuracies that were affecting its sales and revenue. By implementing Akeneo, Company B was able to centralize its product information, standardize its workflows, and ensure the accuracy and consistency of its product data across all its markets.

In Conclusion

Global product management can be a complex and challenging undertaking, but with the right tools and strategies, businesses can overcome the obstacles and capitalize on the opportunities of international expansion. Akeneo offers a powerful and flexible platform for managing product data across multiple channels and markets, enabling businesses to streamline their workflows, improve their data quality, and tailor their products to suit the needs of different regions and cultures. So if you’re looking to expand your business into new markets, consider implementing Akeneo – and take your global product management to the next level.

About the Author – Christopher Dell

Chris is VP of Connectors at XTM (formerly the Founder and CEO of Locale), a tech dynamo blending entrepreneurial savvy, multilingual zeal, and coding wizardry. With a background in Computer Science and an insatiable love for languages, Chris has rocketed Locale to the tech stratosphere, crafting groundbreaking solutions that dissolve linguistic barriers. And when he’s not coding up a storm, you’ll find him indulging his passion for all things Japanese, from sushi to samurai flicks.