Sales Operations Analyst

Our Sales Operations Analyst will work closely with sales and marketing to provide key insights into individual and company performance in a hyper-growth environment. You will ensure that the organization is enabled with the analytical insights, tools, and skills needed to succeed and achieve business goals. You will own reporting to sales and marketing management in addition to the board.


  • Optimize sales efficiency by refining processes and making systematic enhancements
  • Be responsible for selecting, implementing and updating, the software used by the sales team (this should include the CRM, lead generation prospecting tools and proposal generation etc.)
  • Use business intelligence software tools to create reports and dashboards to glean actionable insights
  • Produce sales forecasts by salesperson at the product level to analyze the pipeline
  • Identify and support the effective behavior of our highest performers, and help others to achieve/mirror similar effective behavior
  • Work with the sales team to develop tools and reports to assist them in the selling process
  • Support sales and marketing management in evaluating changes to organization or programs
  • Support and as appropriate, train the sales team in the use of the CRM and other tools
  • Ad hoc requests from all levels


To perform the job successfully, an individual should demonstrate the following competencies:

  • Drive & discipline – ability to focus and work hard to achieve the right results
  • Integrity – high ethical standards and doing the right thing even when others aren’t looking
  • Mental agility – a keen intellect and comfort with complexity; enjoy tackling new challenges and solving problems
  • Ability to work in a fast-paced environment and multi-task while paying close attention to detail
  • Autonomy and Initiative – Don’t wait to be told what to do, but recognize and act on needs of the business


Minimum qualifications:

  • Educated to degree level
  • 3-5 years of operational and analytical experience, especially related to measuring sales results
  • Experience working with CRMs
  • Excellent analytical, critical thinking, problem-solving, interpersonal, and relationship-building skills
  • Excellent communication and time management skills; comfortable providing recommendations to leadership
  • Intermediate or better Microsoft Excel and modeling skills (Minimum: ability to cross reference tables through index matching, lookups, etc. and proficient in running pivot tables)
  • Proficiency in Microsoft PowerPoint

Sales Operations Analyst

  • Location: Remote
  • Department: Sales
  • Employment type Full time contractor
  • Minimum experience: Mid-level
  • Deadline: Ongoing

XTM International is a leading software development company with an impressive list of customers around the globe. Join our team and drive innovation that matters.

If you have any questions, drop us a line at or +48 61 654 91 54