Support – Junior

XTM International is looking for a Software Support Specialist focused on customers ‘needs and ability to provide highly professional solutions to problems.

XTM International develops state-of-the-art Cloud-based translation technology solutions. The easy-to-use system provides a full suite of tools to manage all translation tasks. XTM Cloud is a natural choice for forward-thinking translators looking for cutting-edge CAT tools.

Join our team and drive innovation that matters to key players all around the world

Job description:

  • Managing support tickets
  • Analysing and solving problems with the application
  • Transfer of collected data for further technical analysis
  • Communication with current customers

Our expectations:

  • Advanced English in writing and speaking (obligatory)
  • Good knowledge of the Linux command line and SQl queries
  • Strong computer skills
  • Analytical thinking
  • Excellent organization of working time, the ability to prioritize tasks
  • High interpersonal and communication skills

We offer:

  • Responsible job
  • Participation in interesting projects
  • Work in an international environment
  • Comfortable office and friendly work environment
  • Attractive salary
  • Private health care and insurance

Support – Junior

  • Location: Poznań, Poland
  • Department: Support
  • Employment type Full time contractor
  • Minimum experience: Mid-level
  • Deadline: ongoing

XTM International is a leading software development company with an impressive list of customers around the globe. Join our team and drive innovation that matters.

If you have any questions, drop us a line at or +48 61 654 91 54