FAQ

How robust are the XTM Cloud services?

XTM Cloud is hosted on servers located in a state of the art facility at one of the largest international Internet hosting company in Europe. Through them we can guarantee a network availability of 99% for the infrastructure of their computer centre. The centre has the following features:
Internet Connection
Robust connectivity due to multiple redundant upstreams:
Power Supply
AC: 230V, 16A
Uninterrupted power supply (UPS)
Battery mode: approx. 15 minutes
Diesel power generator
Climate Control
Under-floor air conditioning with monitoring of ambient air and server/distribution cabinets temperatures
Fire Protection
Modern fire early warning system with direct connection to the local fire station
Security
Special door locking system
24/7 camera monitoring of entrances and server rooms
Data Backup
All XTM data is backed up daily to a separate server and stored for 7 days.