As a leader in the localization and translation industry, Tilde understands that in a fast-paced world, efficiency is key. To stay ahead, they recognized the need to automate their workflow—a task easier said than done. The transition to automation requires careful planning, the right tools, and a partner who understands the intricacies of the business. This success story explores how Tilde found that partner in XTRF and transformed their operations to future-proof their business.
Finding the ‘Right’ Fit
The search for a translation management automation vendor was initially overwhelming. With so many options available, Tilde needed a solution that was not only powerful but also flexible enough to adapt to their unique needs. After evaluating several platforms, XTRF emerged as the clear choice. The ability to customize the platform to fit Tilde’s specific workflows set XTRF apart from the competition.
XTRF’s outstanding reputation in the industry further cemented Tilde’s confidence. The platform’s robust reporting features, like macro and vertical columns that generate detailed reports with every job delivery, allowed Tilde to gain deeper insights into their vendor performance. This capability enabled Tilde to refine their vendor database, address underperformance, and reward top-performing vendors, fostering a sense of accountability and recognition among their partners.
The Man and Machine – Creating a More Productive Team
In the translation industry, the integration of machine translation (MT) systems is becoming increasingly common. For Tilde, adding MT to their project management process was crucial in managing growing text volumes and tight deadlines. By integrating Tilde MT directly with their CAT tool workflow, they were able to harness the power of machine translation where it made sense.
This integration didn’t just save time—it boosted productivity. Tilde’s vendors were able to handle larger workloads without additional stress, thanks to the adaptive machine translation engines that learn from translators’ corrections and improve over time. As a result, Tilde’s translators can now complete more work in less time, maintaining quality while meeting the ever-increasing demands of their clients.
Seamless Transitioning
Transitioning to a new platform can be daunting, but with XTRF’s support, Tilde’s move to a more automated workflow was smooth and efficient. XTRF’s team provided comprehensive training sessions—both in-person and online—to ensure that Tilde’s employees were confident in using the new system before it went live.
The result? A seamless transition that took less than six months from start to finish. This rapid implementation not only minimized downtime but also allowed Tilde to quickly start reaping the benefits of their new, more efficient processes. The support and attention to detail provided by XTRF’s team were instrumental in making this transition as smooth as possible.
Without the support of the XTRF team we’d most likely still be struggling to get this new, improved workflow off the ground. But perhaps most impressive was the time it took to implement the translation management platform. Though it may sound hard to believe, it took us less than six months to move all our operations across from our old system to XTRF.
Tilde Team
Expertise Speaks for Itself
Tilde’s lightning-fast transition to XTRF wasn’t just a stroke of luck; it was the result of a great partnership. XTRF’s expertise and willingness to customize the platform to Tilde’s specific needs made all the difference. The collaborative approach, combined with XTRF’s attention to detail, ensured that every aspect of the platform worked seamlessly with Tilde’s existing systems and processes.
Looking forward, Tilde expects to process around 70,000 incoming translation tasks with XTRF in 2021. This significant volume is a testament to the success of their transition and the power of the XTRF platform in streamlining and optimizing their operations.
