Setting up the ServiceNow integration is a straightforward process that typically takes around 15 minutes. Our dedicated team is committed to providing guided onboarding, ensuring you have a smooth and efficient experience. We will walk you through each step, so you can start translating content within the same day. You don’t need any specialized technical expertise to complete the setup. Our support is designed to be user-friendly, making it easy for anyone to integrate ServiceNow seamlessly into their workflow.

Our ServiceNow plugin is designed to work seamlessly with all current ServiceNow releases, ensuring broad compatibility across different versions. This includes popular versions such as Paris, Quebec, Rome, and San Diego. We are committed to maintaining compatibility with each new release that ServiceNow introduces. Our team actively monitors updates and systematically tests our plugin with every new version to guarantee that it functions smoothly and effectively. This proactive approach ensures that users can confidently upgrade their ServiceNow instance without worrying about integration issues with our plugin.

Certainly! You have the ability to fully manage which content is translated automatically in ServiceNow. To do this, you can establish custom rules that designate specific content types for automatic translation. This means you can specify exactly which types of content, such as articles, notifications, or forms, are translated without manual intervention. Additionally, you have the option to manually select individual items that you want to translate, offering you flexibility and precision. This comprehensive control ensures your localization workflow aligns perfectly with your organizational needs.

Your existing translations are seamlessly imported into XTM’s translation memory, which ensures that all your previous work is effectively utilized. This integration allows you to start experiencing immediate cost savings by reducing the need for repetitive translations. Additionally, you benefit from enhanced consistency in your content, as the translation memory maintains uniform terminology and style across all documents. This seamless transition ensures that you can leverage your past efforts efficiently from the very first day of using our ServiceNow integration, maximizing both time and resources.

Pricing for the ServiceNow translation plugin is determined by the volume of translations your organization requires, rather than being based on the number of users or connectors. This approach often results in cost savings for teams when compared to traditional translation methods, which may charge per user or involve other additional costs. By focusing on translation volume, the plugin offers a more economical solution tailored to your specific needs. For precise pricing information, we recommend reaching out to us directly to obtain a custom quote that reflects your particular requirements.

Certainly! You can continue using your preferred translation vendors with the ServiceNow integration, ensuring seamless collaboration without disrupting your established workflows. This integration is designed to be flexible, allowing you to maintain relationships with your trusted partners while benefiting from enhanced functionality. Additionally, you have the option to tap into XTM’s extensive network of certified linguists, providing access to language professionals with proven expertise. If desired, you can combine both approaches by utilizing your current vendors alongside XTM’s resources, creating a hybrid solution tailored to your specific needs.

During implementation, we provide comprehensive support tailored to each customer’s needs. This includes dedicated onboarding support where our team guides you through the initial setup, ensuring everything is configured correctly from the start. We also offer detailed training sessions designed to equip your team with the necessary skills to use the system effectively. Additionally, our ongoing technical assistance means that expert help is always available, should you encounter any issues. Our experienced ServiceNow specialists work closely with you to ensure a smooth, seamless implementation and successful adoption of the platform.

Our ServiceNow app offers flexible options to suit your needs, without any mandatory long-term contracts. You can begin with a 30-day free trial to explore our features and see how they work for you. After the trial, you have the freedom to continue on a month-to-month billing basis, allowing you to cancel or adjust your plan anytime without penalties. Alternatively, if you prefer more savings, you can opt for annual billing, which provides a discount for committing to a full year.