XTM combines automation with human expertise in a way no other platform can. Our software learns from your specific workflows and preferences to create truly personalised experiences that get better over time.

Unlike basic translation tools, we offer enterprise-grade security, unlimited scalability and deep integrations with popular business apps. So you get professional results without the complexity that comes with powerful software.

Most teams are productive within 24 hours of setup. Our onboarding process walks you through the essentials step by step so there’s no guesswork.

We have dedicated implementation specialists who understand your industry. They’ll configure workflows, import your existing translation memories, and train your team on best practices. This tailored approach means faster adoption and better results from day one.

Yes, XTM connects to over 50 popular platforms including WordPress, Drupal, Adobe Experience Manager and Salesforce. Our API-first architecture means custom integrations are easy too.

These connections work both ways so content flows automatically between systems without manual uploads or downloads. Your team can manage translations within familiar tools while benefiting from XTM’s advanced features. No more workflow disruptions that plague many translation projects.

Enterprise-grade security protects your content at every stage. We use bank-level encryption for data in transit and at rest, plus role-based access controls so only the right people see what.

Our infrastructure meets SOC 2 Type II, ISO 27001 and GDPR compliance standards. We do regular security audits to ensure these stay up to date with evolving threats. We also offer on-premise deployment for organisations with the strictest security requirements.

Pricing scales with your usage so you only pay for what you need. Small teams start with basic plans that include core features, enterprises get volume discounts and premium support.

We offer transparent per-word pricing for translation services and flat monthly fees for software access. No hidden charges or surprise bills. Most clients save 30-40% compared to traditional translation agencies and get faster turnaround times and better quality control.

Yes. XTM is great with complex technical content including software interfaces, API documentation, medical devices and legal materials. Our terminology management tools ensure technical terms are consistent across all languages.

We support over 100 file formats including XML, JSON, YAML and proprietary formats from CAD software. Advanced parsing extracts translatable text while preserving formatting and code structure. So your technical teams can focus on innovation not translation logistics.

Multiple quality layers catch errors before they reach your audience. Automated checks flag inconsistent terminology, missing translations and formatting issues instantly. Human reviewers then verify accuracy and cultural appropriateness.

Our quality scoring system tracks translator performance over time so you always work with the best resources for your content type. Real-time collaboration tools let reviewers and translators discuss questions immediately, preventing misunderstandings that create costly revisions later.

Translation memory stores every approved translation, creating a growing database of your organisation’s preferred terminology and phrasing. New projects automatically leverage these previous translations, reducing costs and ensuring consistency.

The system gets smarter with each project, suggesting relevant matches and identifying opportunities for reuse. Most clients see 40-60% cost savings on similar content after six months of use. This compound effect means your translation investment delivers increasing returns over time.

Comprehensive support means you’ll succeed with XTM. Basic plans include email support and extensive documentation, premium customers get dedicated account managers and priority phone support.

Our support team includes localisation experts who understand industry challenges, not just software features. They provide strategic guidance on workflow optimisation, quality improvement and scaling best practices. Most questions get answered within two hours during business hours.

Yes, XTM’s workflow automation and resource management tools thrive under pressure. Urgent projects get auto-prioritised and routed to available translators with relevant expertise and capacity.

Real-time progress tracking shows exactly where each task is at, whilst automated notifications keep stakeholders informed without manual updates. Our global translator network means someone qualified is always available, no matter the time zone or project complexity. That’s why XTM is ideal for organisations with unpredictable translation needs.