WalkMe integration with XTM

The WalkMe integration typically takes a short amount of time to set up, with most integrations being completed and going live within 24 hours. Our dedicated technical team is responsible for managing the entire connection process, ensuring that everything is configured correctly and runs smoothly. During this time, you will receive comprehensive, step-by-step guidance to help you verify that all components of the integration are functioning as intended. This support ensures a seamless setup experience, allowing you to start using the integration without any issues.

Yes, you have complete control over what content syncs with XTM for translation purposes. WalkMe allows you to tailor the translation process to fit your specific needs. You can set up automatic rules that will determine which content is sent to XTM, ensuring a seamless integration with your translation workflow. Alternatively, if you prefer a more hands-on approach, you can manually select specific guides, tooltips, and onboarding flows that you wish to translate. This flexibility ensures that only the most relevant content is translated, aligning with your goals and priorities.

When you update WalkMe content after it has been translated, XTM, the translation management system, automatically identifies any changes made to the original content. It then flags these alterations to ensure they receive the necessary attention for re-translation. This process is efficient because it targets only the modified sections, which means you don’t have to re-translate the entire content. As a result, this method significantly reduces the time and costs associated with translation, providing a streamlined and cost-effective workflow.

The integration is designed to support a variety of WalkMe content types effectively, including smart tips, onboarding tasks, surveys, launchers, and content within the resource centre. These features allow users to enhance their experience by providing guidance and interactive elements throughout their journey. While these standard content types are fully supported, custom widgets might need extra configuration steps to ensure compatibility. This additional setup is necessary to tailor the widgets to specific requirements, ensuring they function seamlessly within your customized environment.

To effectively manage translation quality for technical content, XTM assigns linguists with expertise in software interfaces and user experience. These professionals are well-versed in the specific terminology used by WalkMe, ensuring that translations are not only accurate but also contextually appropriate. By having specialists who understand the nuances of your digital adoption programme, XTM guarantees consistency in language across all your materials. This approach helps maintain the integrity and clarity of your technical content, enhancing user comprehension and satisfaction.

Yes, multiple team members can access the integration by setting appropriate user permissions for each individual. This feature allows for efficient collaboration as it enables content creators, reviewers, and approvers to work seamlessly within their designated areas of responsibility. You can assign specific roles to team members based on their tasks, ensuring that everyone has the access they need to perform their duties effectively. This structured approach not only enhances productivity but also maintains the integrity and security of the workflow by keeping the process organized and streamlined.

The WalkMe integration is designed to seamlessly support all standard WalkMe content formats, ensuring a smooth and efficient user experience. This means that you don’t need to worry about converting files or manually adjusting formatting, as the system automatically manages these aspects for you. Whether you’re working with walkthroughs, tooltips, or any other standard WalkMe content, the integration will handle everything, allowing you to focus on creating impactful user guidance without technical concerns. This ease of use enhances productivity and streamlines your workflow.

Pricing for WalkMe translation through XTM is determined by several factors, including the volume of content you need to translate and the specific language pairs involved. Since these variables can greatly influence the cost, we recommend reaching out to our team to discuss your particular requirements in detail. They will be able to provide you with a tailored quote that accurately reflects your translation needs. By contacting us, you ensure that you receive the most accurate and competitive pricing for your project.