XTM vs Smartling: Why enterprise teams choose XTM for scalable localisation

Looking for a more powerful alternative to Smartling?

XTM Cloud gives enterprise teams the tools to move beyond basic proxy translation—with scalable workflows, full content control, and support for complex file types. Compare side by side and see why global organizations choose XTM to scale smarter, reduce friction, and take ownership of their localization strategy.

Book your 30 minute demo

Why feature-rich teams choose XTM for comprehensive localisation

Smartling works fine if you’re just managing basic website translation. But growing teams hit walls fast. XTM delivers enterprise-grade translation management that actually scales. Thousands of global companies trust XTM when basic proxy translation just doesn’t cut it anymore.

Three reasons why XTM wins

Advanced AI with built-in quality controls

XTM Cloud integrates AI throughout your entire translation workflow. Our Language Guard technology acts as a compliance firewall, whilst Intelligent Score uses three different language models to ensure translation quality. Smartling only offers basic machine translation without quality controls or risk management.

SmartContext with Translation Memory and AI

Visual context for better translations

SmartContext provides visual previews for HTML, XML, InDesign files, and UI components. This means translators see exactly how their work will look in the final product. Smartling only shows text strings without visual context, leading to translation errors and design breaks.

SmartContext with Translation Memory and AI

Flexible deployment options

XTM Cloud offers public cloud, private cloud, and on-premises deployment. This flexibility is crucial for regulated industries and companies with strict data requirements. Smartling only provides SaaS deployment, limiting options for security-conscious organisations.

Language Guard with Translation Memory and AI

What’s the difference between XTM and Smartling?

Both handle translation management, but they’re built for completely different worlds. Smartling targets marketing teams who need quick website localisation through proxy technology. Simple setup, bundled services, perfect for teams wanting everything handled by one vendor.

XTM takes on the messy reality of enterprise localisation. Marketing campaigns, legal docs, complex file types – all with AI-powered quality controls and visual context that actually works. Whilst Smartling keeps things simple with vendor lock-in, XTM gives you the depth and flexibility you need when your localisation requirements explode beyond basic website content.

Here’s a side-by-side comparison of XTM and Smartling:

Feature

XTM

Advanced AI translation capabilities
Visual context and previews
Deployment options
Public cloud, private cloud, and on-premises deployment
Workflow configuration
Highly configurable workflows
File format support
Supports 65+ file formats
Vendor and project management
Translation memory and terminology
Advanced TM with AI-enhanced fuzzy matching
Enterprise security and compliance

Smartling

Advanced AI translation capabilities
Visual context and previews
Deployment options
SaaS-only deployment model
Workflow configuration
Simple workflows
File format support
Primarily focused on web content and basic file formats
Vendor and project management
Translation memory and terminology
Basic translation memory and glossary system
Enterprise security and compliance

XTM vs Smartling: AI translation and automation

AI translation has turned everything upside down for organisations and multilingual content. Modern translation management systems use artificial intelligence to speed things up, catch more errors and cut out manual busywork. The best platforms combine multiple AI engines with smart quality controls to deliver translations you’d actually publish.

How Smartling handles AI translation

Smartling has Neural MT Auto-Select that connects to standard MT engines with custom glossary support. Their AI Translate preview tool helps with string editing but that’s about it. No sophisticated AI quality controls, no intelligent workflow automation. No AI-powered quality scoring, confidence thresholds or compliance features. You’re flying blind on translation quality.

Icon of a cross in a circle shape in a peach colourway

How XTM delivers AI that actually thinks

XTM weaves AI throughout your entire localisation pipeline with SmartContext – multiple large language models working simultaneously to pick the most accurate translation for each segment. The platform’s AI doesn’t just translate faster – it translates smarter by understanding context, brand voice and industry terminology.

XTM’s Intelligent Score system evaluates every translation using confidence metrics that align with industry standards. Project managers can set quality thresholds that automatically route high-confidence translations to publication whilst flagging uncertain content for human review. Language Guard provides compliance screening and brand protection through AI-powered content filtering.

SmartContext with Translation Memory and AI

Key AI capabilities that matter:

  •  SmartContext with multiple LLM integration
  • Language Guard for compliance and brand protection
  • Intelligent Scoring with confidence metrics
  • Workflow automation with AI-driven routing
  • Bring-your-own AI key support for data sovereignty
SmartContext with Translation Memory and AI

XTM vs Smartling: Visual context and previews

Visual context helps translators understand exactly how their work will look to real users. Seeing translations in their final format cuts out errors, improves quality and speeds up review cycles. The best translation management systems provide real-time previews across multiple content types.

How Smartling handles visual context

Smartling focuses on web content with their in-context editor for browser-based preview. This works well for website strings and simple content types but comprehensive visual support for complex file formats isn’t available. Translators work mostly with text strings without seeing how content appears in marketing materials or technical documentation.

Icon of a cross in a circle shape in a peach colourway

How XTM shows you everything

XTM’s visual mode provides real-time previews for 65+ file formats – from mobile apps to complex InDesign documents. Translators see exactly how text appears in websites, PDFs, marketing materials and technical documentation. This visual context eliminates guesswork and dramatically improves translation accuracy.

SmartContext technology enhances these previews by showing not just visual layout but contextual information about each text segment. Translators understand whether they’re working on button labels, error messages or marketing copy – leading to translations that actually make sense.

Capture HTML Previews dialog in Rigi showing input for live website URL and hotkey selection

Visual preview capabilities:

  • Real-time previews for websites, mobile apps, and software interfaces
  • Complex document support including InDesign, PDF, and XML files
  • WYSIWYG editing with immediate visual feedback
  • Contextual information for each translatable segment
  • Layout preservation across different languages and text expansion
Capture HTML Previews dialog in Rigi showing input for live website URL and hotkey selection

XTM vs Smartling: Enterprise deployment options

Deployment flexibility determines where and how organisations can run their translation management system. Enterprise teams often need specific hosting arrangements to meet security, compliance, or data sovereignty requirements. The right deployment model ensures localisation workflows align with corporate IT policies without causing headaches.

How Smartling handles deployment

Smartling operates as Software-as-a-Service exclusively. All customer data and translation projects run on Smartling’s public cloud infrastructure. Simple setup and maintenance, sure, but limited options for organisations with strict data residency requirements or compliance mandates requiring private hosting environments.

Icon of a cross in a circle shape in a peach colourway

How XTM gives you choices that matter

XTM offers multiple deployment options to meet diverse enterprise requirements. Choose public cloud for quick setup, private cloud for enhanced security, or on-premises installation for maximum control. This flexibility ensures compliance with industry regulations whilst maintaining the performance and features teams actually need.

Private cloud deployments give enterprises dedicated infrastructure with customisable security controls. On-premises installations provide complete data sovereignty for highly regulated industries like healthcare and finance. All deployment models include the same feature set – consistent user experience regardless of hosting choice.

XTM AI Control Center showing options for Intelligent Score, Workflow, Language Guard, and AI Agent with default automation toggles

Deployment options:

  • Public cloud for standard enterprise requirements
  • Private cloud with dedicated infrastructure and enhanced security
  • On-premises installation for maximum data control
  • Hybrid configurations combining multiple deployment models
  • ISO 27001 certification across all deployment types
security badge
Request pricing CTA

XTM vs Smartling: Workflow configuration

Workflow configuration determines how translation projects move through different stages – from initial content creation to final publication. Flexible workflows adapt to unique business processes, whilst rigid systems force organisations to change established procedures. Enterprise teams need workflows that scale with their complexity.

How Smartling handles workflows

Smartling provides simple workflows designed for web content translation. Works well for straightforward website localisation where content flows directly from marketing teams to translators and back to publication. But these workflows lack flexibility needed for complex enterprise processes involving multiple review stages, approval chains, or regulatory requirements.

Icon of a cross in a circle shape in a peach colourway

How XTM bends to your business

XTM’s workflow editor allows organisations to create sophisticated automation matching their exact business processes. Teams can design custom approval chains, set up automatic task routing based on content type or language, and implement quality gates ensuring translations meet specific standards before publication.

Intelligent workflow capabilities use AI to make routing decisions automatically. High-confidence translations bypass certain review stages, whilst complex content gets additional scrutiny. This automation reduces manual project management whilst maintaining quality controls.

SmartContext with Translation Memory and AI

Workflow capabilities:

  • Drag-and-drop workflow designer for custom processes
  • Automated task routing based on content type and quality scores
  • Multi-stage approval chains with role-based permissions
  • Integration with external systems for seamless content flow
  • Real-time workflow monitoring and performance analytics
Capture HTML Previews dialog in Rigi showing input for live website URL and hotkey selection

XTM vs Smartling: Financial and vendor management

Financial management helps organisations track localisation costs, manage vendor relationships, and demonstrate return on investment. Enterprise localisation involves multiple stakeholders, complex billing arrangements, and detailed reporting requirements. Integrated financial tools eliminate manual processes and improve project visibility.

How Smartling handles financial management

Smartling focuses primarily on bundled translation services without built-in financial management features for external vendors. Their model combines TMS with their own translation services, which simplifies vendor management but creates lock-in. Organisations must work within Smartling’s service framework rather than choosing their own translation providers.

Icon of a cross in a circle shape in a peach colourway

How XTM handles money matters automatically

XTM includes comprehensive financial management directly within the translation workflow. The platform automatically generates purchase orders when vendors accept projects, tracks costs in real-time, and provides detailed analytics on localisation spending. Project managers gain complete visibility into budgets, vendor performance, and cost per word across all languages.

Business intelligence dashboards show translation memory leverage, which directly impacts costs by reducing volume of new content requiring translation. Organisations can track savings from reused translations and demonstrate financial value of their localisation investments.

Translation quote summary showing language pairs, task ID, and total cost with an “Accept quote” button

Financial management features:

  • Automatic purchase order generation and vendor billing
  • Real-time cost tracking with detailed budget analytics
  • Translation memory leverage reporting showing cost savings
  • Vendor performance metrics and payment status tracking
  • ROI dashboards demonstrating localisation programme value
Proofreading job interface with dropdown status options including Ready, Started, and Accepted, and vendor assignment details

Try XTM, the Smartling alternative that actually scales

Ready to scale your localisation beyond basic website proxy translation? XTM delivers enterprise-grade translation management that growing teams actually need. From AI-powered workflows to visual context across any file type, see why thousands of global companies choose XTM for their localisation programmes.

Get started with a free trial or speak to our localisation experts about your specific requirements. Discover how XTM can transform your translation processes whilst maintaining quality and security standards your business demands.

FAQs

Smartling is a cloud-based translation platform used to manage and automate content localisation for websites, apps, and documents.

Smartling is generally well-regarded for its remote-friendly culture, though experiences may vary. If you’re looking to work on cutting-edge AI in localisation, XTM is also a growing team to consider.

The CEO of Smartling is Jack Welde, who also co-founded the company.

Smartling offers a traditional TMS approach with translation management and automation, while LILT focuses on human-in-the-loop adaptive machine translation. XTM, by contrast, blends both approaches with AI agents and deep customisation for enterprises.

Your current TMS is holding you back. XTM moves you forward.

Break free from rigid tools and see what modern localization looks like.