Textinnova, a rising star in the localization and translation industry, knew that efficiency and customization were crucial for managing their diverse range of projects. In 2020, they sought out a translation management system that could adapt to their unique needs and streamline their workflow. After careful consideration, Textinnova chose XTRF—a decision that revolutionized their operations and elevated their business to new heights.
From the beginning, XTRF’s seamless integration with CAT tools like XTM Cloud made organizing and supervising translation projects significantly easier for Textinnova. These integrations not only sped up communication between translators, reviewers, and project managers but also reduced the time-consuming tasks that often bog down project workflows.
One of the standout features for Textinnova was XTRF’s flexibility in integrating additional tools. If a necessary tool wasn’t included in XTRF’s official list, the development team could often help integrate it—either partially or fully. This adaptability ensured that Textinnova had all the digital assistance they needed, no matter how specific their requirements.
Beyond translators and proofreaders, Textinnova also works with a wide range of collaborators, including copywriters, web translators, and editors. XTRF’s collaborator system allowed them to efficiently manage these diverse teams by offering different types of portals based on the user’s role—whether they were project managers, vendors, or customers. This system ensured that every stakeholder had access to the tools and information they needed to perform their tasks effectively.
What truly set XTRF apart for Textinnova was its adaptability. Every company has a unique approach to managing projects, and XTRF’s customizable workflows accommodated these diverse needs. Whether Textinnova was managing straightforward document translations or complex projects like producing an entire book, XTRF provided a robust and efficient system that could be tailored to their specific requirements.
This level of customization was especially valuable for Textinnova, who had adopted a tiered business model. XTRF’s ability to create specific workflows for each tier made it easier for project managers to monitor and follow up on what was offered to customers at each step. This not only streamlined their operations but also ensured that every project was handled with the utmost precision and care.
XTRF offers a robust, efficient system of adaptable workflows that accommodates every need.”
Textinnova Team
XTRF’s flexibility and malleability were key to enhancing Textinnova’s project management capabilities. The platform allowed for varying degrees of intricacy in every process, which was crucial for Textinnova’s tiered business model. The ability to customize workflows for different project tiers simplified the management process, allowing project managers to oversee each step of the customer journey with greater ease.
While mastering all of XTRF’s features might seem daunting at first, the platform’s Academy service made the learning process straightforward. The Academy provided video tutorials on all the main functions, along with tests and exercises to ensure a thorough understanding before moving on to the next topic. This educational support allowed Textinnova’s project managers to quickly become proficient in using XTRF, maximizing the platform’s potential for their business.
Moreover, XTRF automated key processes like quote generation and centralized all communications and organizational tasks—including appointments, notes, contacts, and emails—in one place. This comprehensive approach to managing the entire workflow made a tangible difference in how Textinnova viewed their work process. With XTRF, Textinnova was able to take their business model to the next level, achieving greater efficiency and productivity across the board.
