Success Story

Rigi allows us to localize web content directly at the front end

About the company

Turck is a global leader in industrial automation solutions, offering over 15,000 products, including sensors, connectivity, and interface technology. Their solutions enhance efficiency and reliability in various industries such as automotive, chemical, food and beverage, logistics, and more. Turck specializes in robust, high-performance products designed to withstand challenging environments, ensuring seamless communication and integration across production and logistics processes. Their innovative technologies support Industry 4.0 and IIoT systems, providing decentralized data intelligence for optimized operations.

The Challenge

Turck faced the challenge of localizing their Product Information Management (PIM) content. Offering products in local languages is crucial for maintaining their brand promise. The company needed a solution that could handle short technical terminologies and provide visual context to ensure accurate and efficient translations.

Rigi allows us to localize our web content directly at the front end. What you see is what you get! It is a straight-forward solution. With Rigi we are now able to streamline our translation and review processes.
It is a huge time-saver!”

Sigrid Bleker

Marketing Services, Translation & Localization Management

The Solution

Turck integrated Rigi to enhance their localization process. Rigi’s custom neural machine translation (NMT) engine provided high-quality pre-translations, which were then post-edited by in-country specialists using Rigi’s visual environment. This streamlined the translation and review processes, allowing Turck to localize web content directly at the front end. Rigi’s features, such as translation in context, live links to PIM pages, and a user-friendly editor, significantly improved the efficiency and accuracy of the localization workflow.

The Outcome

With Rigi, Turck experienced a 50% reduction in errors and a 70% decrease in queries from translators, thanks to the visual context provided. The automated process enabled the daily updates of Turck’s portfolio to be localized swiftly, cutting down the previously fragmented workflow.

The integration resulted in 100% satisfaction from the team due to the ease and speed of getting tasks done. Turck successfully maintained its brand promise by delivering flawless local interfaces for its extensive product range.