About the company
At ATL, our everyday work is totally focused on our customers’ needs, but we have our own requirements as to how the processes and workflows should run and what tools make that possible. This also means making the right choices.
Here’s a brief story of one such choice we made with XTRF.
Soon after the first meeting regarding XTRF’s full integration with memoQ, we successfully implemented it, together with other key features like Smart Projects.
We had already used both XTRF and memoQ, but after switching to Smart Projects and using memoQ Project Templates, we noticed a significant rise in productivity.
Improving productivity
For a company like ATL, where productivity is one of the keys to success, this was an important step forward. We could clearly see the numbers behind the change.
Thanks to responsible implementation and dedicated technical support, over 50% of the manual, recurrent tasks were taken off the PMs’ to-do lists.
This has enabled the production team to focus on monitoring the process. It has given us the ability to be more flexible in finding customized solutions for different clients’ needs.
Projects are distributed and delivered faster, which reduces time to market.
Our Project Managers do not need to prioritize time-consuming administrative tasks as these are being handled automatically in the background, and many of them simultaneously.
Benefits and results
Project registration takes place in both tools at the same time, where our team select the template, language pairs, analyze files and can see the results directly in XTRF. These are just some basic options that are essential for any smooth workflow.
Our achievement in securing 26th place in the CSA ranking – among over 2,000 translation companies from Central and Eastern Europe – is a result of the hard work of dedicated professionals who make a true team. But it is also the outcome of making the right decisions at the right time, which improves our work and our customers’ experience.
One such decision was the implementation of XTRF as well as its full integration with one of the leading CAT tools, namely memoQ.
Joanna Tarasiewicz
Managing Director, ATL
This client-focused approach is demonstrated in the client-facing documents generated by the system. For example, clients are emailed quotations with links, allowing them to easily click ‘confirm’ or ‘decline’. Any applicable savings are shown directly within a quotation. All this is already helping us convert and convince clients.